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Home » Services - What We Do » Telecoms

Better connect with your customers using a unified communications (UC) solution from ICOMM.

Our competitively priced systems can accommodate any number of users, and offer an extensive range of features such as advanced call handling and computer-telephony integration (CTI) to help your staff achieve more.

ICOMM can:

  • design and install a new system
  • support your office move or expansion - take your numbers with you
  • upgrade your existing system
  • save you money
  • perform a free system audit

Please follow the link for further information on our lines and minutes services, watch how you could bridge the gap between your communications system and your customer’s records or contact us to discuss your requirements.

Systems Features
Telecoms services at a glance
  • traditional phone systems, digital, analogue, hybrid IP from Toshiba and Panasonic
  • cordless solutions (DECT)
  • mMobility solutions
  • IP PBX (VoIP phone systems) such as Toshiba IPedge and Phlexcom UC
  • Cloud-based instant phone system, inbound call handling, conference system and fax to email
  • leasing option available
  • remote working
  • contact centre solution
  • real time presence
  • call queuing, recording and logging
  • fraud alert and protection
  • computer telephony integration (CTI)
  • voicemail to email
  • follow me
  • auto attendants
  • interactive voice response (IVR)
  • conferencing
  • call handling features including ring groups, call pick up, diverts, transfer and more
  • wide range of handsets
  • smartphone integration (BYOD)
  • user portal for extension management

We can save you money on your lines, minutes and mobiles. ICOMM offers low call rates and will find and install your SIP Trunks, ISDN, analogue and broadband lines at the lowest cost possible - some installations are even free.

Stay in contact with customers and partners thanks to your phone and broadband lines - we can improve your existing lines and get you connected quicker and at the lowest cost possible.

We’ll recommend a system that matches your requirements and gets the most for your money, with solutions from established providers like Toshiba, as well as flexible cloud- based options.