Telecoms, Mobiles & Remote Working

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Security systems

Starlink

Communication networks

Smart, Reliable, Connected –
Your Business, Your Way

At ICOMM Protect & Connect Ltd we offer telecommunication solutions tailored to meet the diverse and ever evolving technology needs of modern businesses.

Our Hosted VoIP service provides a cloud-based phone system that enhances communication, flexibility, and efficiency for businesses of all sizes. With no need for expensive hardware, our VoIP solution delivers crystal-clear voice quality, advanced features, and seamless scalability.

System-Features

Advanced Analytics

Fully customisable wallboards and reports, offering insights into business operations, customer calling patterns, and employee activity.

Voice & PBX

Feature-rich telephony with unlimited options for hunt groups, IVRs, call queues, and call recording.

Video Conferencing

Integrated platform supporting multiple screen sharing and meeting insights.

Call Centre Features

Live call queues with personalised wallboard statistics, call notes, and customised outcomes.

Mobile PBX

Native OS dialling without the need for an app; your SIM functions as an extension on the platform.

Integrated Softphone

Streamlined softphone accessible directly from the dashboard, with live call details and control features.

Sentiment Analysis

AI-driven sentiment analysis with proactive flags for specific topics and keyword searches within calls.

Teams Integration

Full direct routing or App integration into Microsoft Teams, without the need for additional phone licenses.

CRM Integration

Compatibility with over 300 CRM systems for click-to-dial and screen popping functions.

Hardware
Designed for Clarity, Built for Business

To complement our Telecom solutions, we offer a wide range of hardware devices, from desktop handsets, Headsets, Door Phones, Wifi Handsets and Emergency devices such as lift phone integration.

If you are switching to ICOMM and want to use your existing hardware, we are happy to connect your devices to our platform.

Remote Working
Stay Connected, Work from Anywhere

Embrace the future of flexible working with our VoIP solution. Our cloud-based VoIP service ensures seamless communication, whether you're working from home, on the go, or in the office. Stay connected with your team and clients, ensuring productivity and efficiency wherever you are.

Why Choose Us?

Auto Provisioning – QR code setup for softphone

Mobile & Desktop Apps – Make and receive calls from any device, anywhere

Team Messaging – Stay in touch with colleagues via secure messaging.

No Hardware – Browser based Softphone App for any device

PBX Feature – full PBX Voip features, call recording, call centre, Analytics etc

Mobiles
Connecting Business on the Move

Choosing the right mobile carrier and plan can be a daunting task, let ICOMM manage your mobile sim base from one to multiple users.

ICOMM have a web-based provisioning platform for all the major carriers in the UK. This enables us to deploy same day activation for our in-stock Sim’s.

Our Benefits

Sim Only – Voice & Data 1 month to 24 month contracts

Data Only sims for IOT & Security Solution

Flexible Tariffs – can be changed on a monthly basis

Pooled data Sims - combine data pools across multiple sim base

All sims 5g enabled

Private APN

ESims – Roaming for the best carrier signal, ‘MultiNet’

Just so you know…

We can provide the Internet connectivity for
Your Telecom solutions

Broadband & 4G-5G Starlink

We will undertake all the cabling requirements to support your new installation, we can also design and install the network equipment needed.